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          • Let the parents and caregivers know the best way to con-  these crucial conversations occur. I employ a few strategies
          tact you. Consider establishing virtual office hours or using   to establish solid expectations and communication for all
          an app like Remind so that you can efficiently send out   students and parents.
          quick communication, reminders, links, PDFs, or pictures.

          • Listen. When a parent is concerned, angry, or upset and                  Handbook
          needs to talk with you, take the time to listen to the parent.   It goes without saying that the syllabus/handbook pro-
          Keep an open mind and hear the parent’s concern as if   vides the most fundamental base on which to establish for
          you were the parent and that was your child.           expectations. We provide a handbook online that covers all
                                                                 of our expectations. This includes our calendar, classroom
          • Make decisions that revolve around what is in the best in-  procedures, grading scales and percentages, a listing of all
          terest of the children. Even if the parent is not happy with   choirs, uniform contract and fees, expectations and con-
          your choice, as long as it is in the best interest of the child   sequences along with a signature page that ALL students
          and his or her well-being, that is what matters the most.  and parents must return as proof of receipt. The link to
                                                                 an online version of the handbook is also located on the
            Lastly, when I was in the  classroom, every decision I   choir’s website.
          made centered around the following thought: Is this the
          program, classroom environment, and experience I want
          for my own children? If the answer was a resounding yes,                Google Calendar
          then I knew I was on the right path.                      We provide and maintain a Google calendar  on  our
                                                                 website.  This calendar  contains all  concerts,  rehearsals,
                                                                 and school holidays. Students and parents can subscribe
                                                                 to the calendar on their personal smart devices. This keeps
                       Reginal Wright                            all interested parties well informed of upcoming dates that
                       Choral Director,                          affect choir students and parents.
                       Mansfield High School
                       Choral composer with a number of works
                       for middle and high school choirs                             Newsletter
                       www.reginalwright.com                        We provide a bi-weekly newsletter  for our students
                                                                 with subtle reminders, student highlights, date changes (if
                                                                 needed),  birthdays, and upcoming engagement  descrip-
            In the  midst of maintaining  a  successful  choral  pro-  tions. For my choir, we have a paid subscription through
          gram, several moving targets must be managed. These can   www.smore.com for $70 yearly. Through this service we
          include: administrative responsibilities, student social emo-  create digital newsletters that can be shared with parents
          tional issues, finances, community partnerships, program   and students through the use of an embed code or hyper-
          branding, and marketing.                               link. The newsletter can also be distributed using Remind,
            While navigating this ever-changing landscape, wisdom   social media, and email.
          dictates that we add conflict with parents and enforcing
          program expectations to this list. As a 20+-year teacher I
          have experienced a multitude of scenarios that create con-                   Website
          flicts that must be remedied. Most of these conflicts were   The  choir website  is the  one-stop  shop for  all  things
          easily preventable with some form of communication from   choir. These sites can be created for free and managed with
          myself. The most valuable gift that you can give yourself  is the gift of    very little technological skill. On the website, the calendar,
          planning and communication. Parents and students deserve to   newsletter, and handbook can be embedded for quick and
          have a full perspective of the expectations of participation   easy access by parents and students. Take the time, how-
          in the choral program. This allows for a better delivery as   ever, to be familiar with school district rules and policies



           ChorTeach   Volume 15 • Issue 2                                                 5                                                                             Winter 2023
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